To Return an Item:

If you purchased an item from :

Sipping:

We offer guaranteed delivery on certain fast delivery speeds.

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1. Gather your item(s) and the original product packaging.

2. Locate your receipt (e-mail or paper), which includes your order number.

3. Return item(s) by mail to following address: ‘’DEL TRADE SIA’’ Jurmala, Siguldas str. 7-11, LV-2010, LATVIA.

4. In following cases you eligible to return an item:

• The ordered item(s) arrived damaged.

• You received incorrect item(s).

• Shipping delay more than 10 business days.

• You eligible apply for return within 30 days, from the day when you received the item(s).

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Your actions in case to return:

1. Contact us via email

2. Contact us by phone or WhatsApp : +37120037967

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1. DEL Electronics provides a guaranteed delivery date and a delivery attempt. If is not made by this date, we will provide a refund of any shipping fees associated with that order.

2. 2.DEL Electronics is in cooperation with UPS and Lietuvos pastas.

3. Delivery time will take from 4 to 7 business days.

4. Express delivery available on the next business day for an extra fee. Order must be placed before 12:00 AM. For Express delivery contact us by email or phone:

If you have any question, please do not hesitate to contact us:

Warranty:

• Warranty service of all products offered in online store , is provided under the warranty terms, established by products manufacturer;

• Products warranty period is specified in their description;

• Use products only in accordance with conditions specified in the instruction for use and installation of products;

• Use only those spare parts or installation materials, that were included in products packaging or recommended by installation instruction;

• For the manufacturer's warranty service, you need to retain and provide purchase documents, as well as deliver the products to the central office of online store delelectronics.eu;

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• If the quality of products does not meet the terms of the contract, about your rights, in accordance with CPL provisions, you can read in part ‘’To Return an Item’’

Products return and exchange:

• Seller undertakes to remove a manufacturing defect within one calendar month from the date of claim receiving and registration in the company (in exceptional cases, the seller reserves the right to prolong this period); 

• Buyer has the right to exchange products with the same or equivalent, to reduce the price of products, to require cancellation of the contract and get a refund, in case, if the date of products purchase was less than six months ago;

• Buyer has the right, first of all, to exchange products with the same or equivalent and, if the replacement is not possible within a reasonable time, only then to reduce the price of products or to require cancellation of the contract and get a refund in proportion of products depreciation, in case, if the date of products purchase was above than six months ago.